Booking Terms & Conditions

Evans Way ,Doral Woods, Kissimmee, Florida 34758, USA

A non-refundable deposit of £200 is payable at the time of booking and is to be sent along with the completed booking form.

The balance is payable ten weeks before departure. Bookings made within Ten weeks of departure must be paid for in full at the time of booking.

The security deposit will be returned to you once the keys have been returned and the property managers have confirmed that the property has been vacated in a satisfactory manner.

The cost of any breakages or damage will be deducted in accordance with the property managers report.

If the balance of the rental period & security deposit is not paid by the designated time we reserve the right to cancel the booking. In this event or if you choose to cancel after the booking has been accepted then the deposit will be forfeited.

Cancellations made by you must be made in writing and sent by a recorded delivery service.

  • Cancellation more than ten weeks before departure Forfeit 100% of deposit
  • Cancellation eight to ten weeks before departure Forfeit 50% of Total Cost
  • Cancellation six to eight weeks before departure Forfeit 75% of Total Cost
  • Cancellation six weeks or less before departure Forfeit 100% of Total Cost
  • We recommend that your travel insurance covers the cost of cancellation.

We cannot be held responsible or liable for any loss or damage caused by any event beyond our control. This includes but is not limited to strikes, riots, civil commotions, industrial disputes, fire, flood, adverse weather conditions, aircraft grounding or delay, closure of airports etc.

We cannot be held responsible or liable for any injury howsoever caused, especially as a result of using the swimming pool, spa, children’s play area, sun-decking and garden in general. Please do not let young children play in the swimming pool or spa unsupervised. Please note the rope ladder is designed for children under 75 lb only. Please do not take any glass items onto the Lanai (Florida room) or swimming pool or spa areas.

Please be advised that the pool heat heater is set to 85 degrees if the weather is cool and the temperature drops to 50 or under the heater will shut down, most heaters are designed this way . As the temperature goes back above 50 the heater will work to get up to the 85 degrees , We cannot be held responsible for the temperature of the pool heat if there is an unexpected cold spell or days of constant rain that will cool the pool heat down.

The villa is available from 4.00 p.m. on the first day of the booking until 10.00 a.m. on the last day of the booking.

Only those persons identified on the booking form are authorised to use the property.

Pets are not allowed.

This is a non-smoking property.

These terms and conditions form part of the booking contract.